常見問題

貝爾蒙塔尼係乜嘢?

Belle Montagne 係一個奢侈嘅葡萄酒品牌,佢哋提供一系列由高級霞多麗、赤霞珠同錫拉茲製成嘅手工編號瓶。

有幾多樽?

There are only 2000 bottles of each wine, making each one a collectible item. The allocations are limited to 500 worldwide, ensuring exclusivity for our members.

呢個分配包括啲咩?

每個分配包括:

  • A bottle of each wine at every release.
  • 去到貝爾蒙塔尼店。
  • A certificate of ownership, signifying your unique connection to our brand.

How is the vetting process conducted?

We maintain the integrity and exclusivity of our community by implementing a meticulous vetting process for all applicants. Each application is carefully reviewed to ensure alignment with our brand values.

Belle 係咪可以喺其他地方買到?

貝爾蒙塔尼葡萄酒可以透過二級市場或者貿易夥伴購買。

我係咪可以冇會員資格購買貝爾蒙塔尼?

No, Belle Montagne wines are exclusively available to private members. Membership is required to access and purchase our limited allocations.

我可以購買幾多個分配有冇限制?

會員資格只限每個自然人一個會員資格。

我可以喺間舖頭買幾多支酒係咪有限制?

Each member is limited to 12 bottles a year. Members may contact the concierge if they require more than the allocated quota. Requests will be dealt with in a case by case basis.

有咩付款方式?

We accept all credit cards; direct transfer is also welcome. Please note that credit card payments carry additional affiliated charges.

啲酒幾時會出貨?

Members will receive their allocations in seasonal releases during the northern hemisphere Winter, Summer, and Autumn

我嘅訂單會點樣送貨?

Orders will be shipped through our Global Shipping Partners ensuring safe and reliable delivery.

訂單入面包唔包運費?

Belle Montagne wines are shipped from our cellar to yours. Shipping is free for any orders of 3 bottles or more. Single and double bottle orders attract a 50 dollar shipping fee.

訂單入面有冇包括稅項同稅項?

唔係,呢個係用嚟畀個客嘅帳戶。

送貨要幾耐?

Delivery times vary based on location; please reach out to the concierge.

我點樣可以成為會員?

Access to Belle Montagne is exclusive to private members. You can request membership through our online portal by submitting the registration form. All applications are reviewed with discretion.

如果我想取消我嘅會員資格點算好?

取消會員政策會喺登記嗰陣提供嘅條款同細則入面概述,詳情請參閱嗰啲。

如果我對我嘅訂單或者會員資格有任何疑問,我應該點做?

Members can contact our concierge through the Belle Montagne website.

如果我嘅酒到時損壞咗點算好?

If your wine arrives damaged, please contact our concierge immediately to initiate a claim and arrange for a replacement. Please share photographs as evidence or supporting information.

收到我啲酒嘅過程係點?

當你嘅會員資格獲得批准之後,你會收到有關你嘅分配嘅進一步指示。