Introduction

This Privacy Policy outlines Belle Montagne (Ltd), Riverstone Wine Estate practices regarding the collection, use, and sharing of your personal data.

The purpose of this policy is to set out the manner in which we collect, store, use, and protect data that can be associated with you or another specific natural or juristic person and can be used to identify you or that person (personal data).

This policy is applicable to all visitors to our website – https://bellemontagnewine.com/

Personal Information

Your personal information is collected when:

• you register your interest you submit any enquiry;
• create an account login;
• transact online;
• complete an application form or registration form; and
• when you interact on our website or through any other social media platforms.

The information you provide may include, however is not limited to:

• your name and surname;
• your age;
• your email address;
• your telephone number;
• your company name, company registration number, and VAT number;
• your financial and card payment details
• your postal address or street address; and
• your country of residence

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in

particular for the following reasons:

• internal record keeping;
• we may use the information to improve our products and services;
• we may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
• from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone sms, and or mail;
• we may use the information to customize the website according to your interests; and
• for any other purposes set out in this policy.

Consent

Consent is required when collecting your personal information, therefore by voluntarily submitting personal information on our website, you are consenting to the collection and processing of your information only for the purposes for which it is provided to us.

Persons under 18 years of age are excluded from this website

You may not access our website to order our goods or services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.

Deemed acceptance

By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

Your obligations

You may only send us your own personal data or the personal data of another data subject where you have their permission to do so.

Changes

We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website, and our goods or services. If you continue to use the website or our goods or services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.

Cookies

We may use both session and persistent cookies when you visit our website. These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Processing

Processing includes gathering your personal data, disclosing it, and combining it with other personal data.

Consent to collection

We will obtain your consent to collect personal data in accordance with applicable law, and when you provide us with any registration information or optional information.

Our obligations

We may use your personal data to fulfil our obligations to you.

Regulators

We may disclose your personal data as required by law or governmental audit.

Law enforcement

We may disclose personal data if required:

• by a subpoena or court order;
• to comply with any law;
• to protect the safety of any individual or the general public; and
• to prevent violation of our terms of service.

Your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or

are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act of 1998. A small fee will be payable. If you would like a copy of the information held on you please use the contact form below.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Employees

We may need to disclose personal data to our employees that require the personal data to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel. Any of our employees or personnel that handle your personal data will have signed non-disclosure and confidentiality agreements.

Change of ownership

If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal data we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal data migrating to a new owner, you may request us to delete your personal data.

Information posted by you online

If you post information on one of our websites (such as the blog), it will generally be accessible to others. We do not recommend you post personal information on public areas of our websites. Such personal information is not covered by this policy.

POPI Policy

Our POPI Manual can be accessed on our website.

PAIA Manual

Our PAIA Manual can be accessed on our website.